Carrie was fantastic to deal with. She looked after me every step of the way and saved me an entire percent on my home loan by refinancing. I couldn't have done any of that without her! A friend from work recommended Carrie and Up Loans and I am so glad that I called up and refinanced with her. She answered all my questions and took me through it step by step. Very very happy with the service from Carrie at Up Loans and would recommend her to everyone!Sally