Our Administration Superheroes

Ella is not just the beautiful face in the mural on the side of our building, although that is pretty cool, she is also an absolute gun… at everything! With years of customer service experience under her belt, Ella loves helping our clients with all their property needs – she especially loves seeing the excitement of first home buyers, as she is hoping to be one herself this year! Ella likes to travel her home state camping and hiking (even though she has a terrible fear of heights) and we’ve heard that Ella and her partner Elliott may or may not have hiked Cradle Mountain around 10 times one year…!

Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loans written and team member contributions, Ella chose: Starlight Children’s Foundation 

Dave joined the Up Loans team early on in our business’s history, and is one of our longest-standing team members. With his attention to detail and solution focused attitude, Dave has fast become an integral part of our loan processing team. In his spare time Dave really enjoys spending time with his pets and reading.

Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loans written and team member contributions, Dave chose: Bantay Bata

Eliza joined Up Loans as a broker assistant to Carrie. She came to Up with a wealth of knowledge after spending five years in a local Conveyancing firm practicing in all areas of property transfer – in fact the Up team have been dealing with Eliza for years as she assisted their clients to make their settlements as smooth as possible. Excitingly, Eliza purchased her first home at the very fresh age of 19 years old and was able to experience Up Loans as a client. She also built her second home (starting the process at a whole 21 years old!). During Eliza’s time with us she’s welcomed two beautiful children, a boy in December 2021 & a girl in September 2023. You guessed it in her words two under two is crazy… but she’s back smashing the whole working mum thing out of the park! She comes to Up Loans with a wealth of knowledge after spending five years in a local Conveyancing firm practicing in all areas of property transfer – in fact the Up team have been dealing with Eliza for years as she assisted their clients to make their settlements as smooth as possible. Excitingly, Eliza purchased her first home at the very fresh age of 19 years old and was able to experience Up Loans as a client. She also built her second home (starting the process at a whole 21 years old!). Then to top it off because she never does anything in halves in December 2021 Eliza had a beautiful little baby boy and left us briefly to partake in her next big venture as a mum! Thankfully, she is now back in full swing and we’re so grateful to have her back! Outside of work you’ll find Eliza doing all of the crazy things that come with being a new mum along with spending as much time as she can with her partner while he is being the best part time stay at home dad or in the backyard STILL landscaping the new house – oh the joys of building!

Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loans written and team member contributions, Eliza chose:  Tassie Mum’s

Once upon a time, many moons ago Ange kicked off her working career in banking at the age of 16 and has worked in the Finance Industry for over 30 year. Working in various roles at Trust Bank, Bank of QLD, Bendigo Bank, Commonwealth Bank and MyState Bank – absolutely loving being a part of a team and working together with a passion to “help each other” whether that be customers, colleagues, business partners. Outside work, loves spending time with her family – proud mum having 2 boys who love their football and work hard to be the best they can be, supporting Oliver and Ryley chase their dreams and goals. Adam and Ange travel quite frequently to Melbourne/Interstate to watch them play and spend family time together. Another passion is spending time as part of the Tour de Cure Australia family, raising awareness and funds for cancer research. Having been involved since 2014 and loves supporting the cause as we need to find a cure for this hideous disease. Also loves riding her bike any chance she gets which Ange says “keeps me sane, fit and healthy”. Being a part of the Tour de Cure Signature tour where we ride from town to town spreading the message along with donating funds to cancer research within that community.

Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loans written and team member contributions, Ange chose: Tour de Cure

Rose had been working in local banking and financing institutions for a full decade prior to joining our team at Up Loans. Rose spends a huge part of her time at work helping our clients with their repricing, battling with the banks and running valuations to ensure that their rate is as sharp as possible. Her work in this area has ended up saving hundreds of thousands of dollars in interest repayments for our clients in only the first few months of her starting in this role, and she’s not slowing down any time soon! Rose loves to travel and visit her family during long holidays.

Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loans written and team member contributions, Rose chose: Batanes General Hospital 

Sally’s role at Up Loans is to help get our files from approval to settlement as quickly and as smoothly as possible.
She has 25 years of banking experience, from branch banking through to coaching and supporting managers and teams, so you know your file is in good hands when it gets to Sal! Her passion is helping others, and she finds nothing more rewarding than making a positive difference to our clients and their lives. Her other (slightly more exotic) passion is Scuba Diving, particularly scuba diving with the elusive Leafy Sea Dragon!

Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loans written and team member contributions, Sally chose: Break the Boundary 

Lexi has made her career as a customer service representative in the Business Process Industry, and comes to us at Up Loans with a wealth of experiences. Lexi has worked in many different parts of the financial industry such as accounts, order-taking, car rental, sales, and technical support. After giving birth to her son, Lexi decided to leave work in the BPO world and start to pursue freelancing work so that she could take care of and monitor the milestones of her little one. Lexi says that this is the best decision that she has ever made since she is still able to work while fulfilling her duty as a mother at the same time.

Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loans written and team member contributions, Lexi chose: Hands of God Charity Works 

Tamra has worked as an assistant to all our senior brokers over the years and combines her spectacular work ethic with being a present mum to her fantastic two children – a gorgeous boy and girl.

She brings over 20 years of customer service experience to Up Loans (even starting working with Kirsty at age 18 in a previous life!) and takes joy in all of our first home buyer approvals, as this was her and her family not too long ago. In her spare time around juggling the kids, Tamra and her hubby are working on DIY home improvements on their “hobby farm”.

Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loans written and team member contributions, Tamra chose: Guide Dogs Tasmania

Coming from a background in customer service, Abbey’s strengths are in assisting our clients with their enquiries and building excellent relationships with them. Her role in the admin team allows her to do just this, which is something that she loves. Abbey’s goals for the future are to pursue a career in business, and the skills she gets to learn with the team here help her grow on that path!

Outside of work hours, Abbey is a passionate artist who loves to draw and keenly follows the creative work of poet Rupi Kaur who she would rate as her favourite author.

Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loans written and team member contributions, Abbey chose: Caritas

Steve started his career in finance as a customer service representative with one of the major lenders in Australia in 2013, then transitioned as a loan admin in the brokerage industry in 2019. With over 10 years in the finance industry, Steve brings a wealth of knowledge and a deep understanding of the mortgage process.

Outside work, Steve enjoys spending time riding his bike or running. He also loves travelling with his partner and spending time with his 2 cats.